Return and Refund Policy

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At Rose Dove Designs, we are dedicated to providing you with exceptional branding & website services that align with your vision and objectives. We value your trust in us and are committed to ensuring your complete satisfaction. Please take a moment to review our Return and Refund Policy.

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All Sales Are Non-Refundable:

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• We want to make it clear that all sales of our branding & website services are non-refundable. This policy is in place because our services involve creative work, time, and resources that are allocated to your project from the moment of purchase.

 

Free Revisions:

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• We are pleased to offer our clients the opportunity to request revisions to their brand &website designs. For your convenience, we provide up to two (2) free revisions as part of our commitment to delivering exceptional work.

 

Additional Revisions:

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• After the second (2nd) revision, if further changes or adjustments are required, an additional fee of $250 will apply for each subsequent revision. This fee covers the additional time, effort, and resources needed to meet your specific requests.

 

How to Request a Revision:

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• If you wish to request a revision, please contact our support team at info@rosedovedesigns.com with the details of the changes you require. We will work diligently to implement your requested revisions within a reasonable timeframe.

 

Quality Assurance:

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• We take pride in our work and strive for excellence in every project. Before the final delivery, we conduct thorough quality checks to ensure that your brand & website materials meet our high standards of quality and creativity.

 

Client Satisfaction:

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• Our primary goal is your satisfaction and the success of your brand. We encourage open and transparent communication throughout the design process to ensure that your expectations are met.

 

Please note that this Return and Refund Policy is subject to change at any time without prior notice. We encourage you to review this policy periodically.

 

By engaging in our branding & website design services, you acknowledge and agree to abide by the terms and conditions outlined in this Return and Refund Policy.

 

If you have any questions or require further clarification regarding our policy, please do not hesitate to contact us at info@rosedovedesigns.com. We are here to assist you and provide exceptional branding & website design services that exceed your expectations.

 

Thank you for choosing Rose Dove Designs for your branding & website needs. We look forward to collaborating with you and helping your brand soar to new heights.